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	<title>Comments on: Real English Conversations: The customer is always right, right?</title>
	<atom:link href="http://www.betteratenglish.com/customer-always-right/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.betteratenglish.com/customer-always-right/</link>
	<description>Free English lessons podcasts - English vocabulary, slang, idioms and everyday conversation.Better at English uses a light, fun conversational format to help you learn English in just a few minutes a day. All episodes come with transcripts and vocabulary notes.</description>
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		<item>
		<title>By: Lori</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-48276</link>
		<dc:creator>Lori</dc:creator>
		<pubDate>Thu, 13 Nov 2008 20:01:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-48276</guid>
		<description>Hi Junior,

You can download the word doc here: http://media.libsyn.com/media/betteratenglish/customer_right.doc

It is password protected and read only. But you can still open the file and print it. If you want to reformat the text your own way for printing, just open the document, do ctrl+a to copy all the text, then create a new document and do ctrl+v to paste in the text.</description>
		<content:encoded><![CDATA[<p>Hi Junior,</p>
<p>You can download the word doc here: <a href="http://media.libsyn.com/media/betteratenglish/customer_right.doc" rel="nofollow">http://media.libsyn.com/media/betteratenglish/customer_right.doc</a></p>
<p>It is password protected and read only. But you can still open the file and print it. If you want to reformat the text your own way for printing, just open the document, do ctrl+a to copy all the text, then create a new document and do ctrl+v to paste in the text.</p>
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	<item>
		<title>By: Junior</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-48204</link>
		<dc:creator>Junior</dc:creator>
		<pubDate>Tue, 11 Nov 2008 15:51:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-48204</guid>
		<description>Hi, Lori.

Thanks for sending me out these audios and transcripts links.

I&#039;m trying to base my learning on listening conversational English. I record your audios in my mp3 player and print out the transcripts because I don&#039;t got my own computer, and that&#039;s why I&#039;m sending you out this message, the thing is, that I haven&#039;t been able to copy into word your transcription CUSTOMER IS ALWAYS RIGHT, so would you please send me a copy or something? 
Thanks,
Best regards.</description>
		<content:encoded><![CDATA[<p>Hi, Lori.</p>
<p>Thanks for sending me out these audios and transcripts links.</p>
<p>I&#8217;m trying to base my learning on listening conversational English. I record your audios in my mp3 player and print out the transcripts because I don&#8217;t got my own computer, and that&#8217;s why I&#8217;m sending you out this message, the thing is, that I haven&#8217;t been able to copy into word your transcription CUSTOMER IS ALWAYS RIGHT, so would you please send me a copy or something?<br />
Thanks,<br />
Best regards.</p>
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	</item>
	<item>
		<title>By: manoj</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-42375</link>
		<dc:creator>manoj</dc:creator>
		<pubDate>Mon, 07 Jul 2008 02:58:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-42375</guid>
		<description>thanks for providing this service</description>
		<content:encoded><![CDATA[<p>thanks for providing this service</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Lori</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-6042</link>
		<dc:creator>Lori</dc:creator>
		<pubDate>Sat, 24 Mar 2007 10:27:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-6042</guid>
		<description>&lt;strong&gt;Claire&lt;/strong&gt;: Glad you like the new site! There were some display bugs in IE, but I think I&#039;ve got most of them fixed by now (thanks to the help of our ever-alert readers!).

I agree with you, having to try to teach someone who has no desire to learn is like hell on earth. Even worse, nowadays teachers are so brainwashed into the &quot;reflective practitioner, learner-centered&quot; ideology that it can be really hard not to blame yourself and feel like a total failure for not being able to &quot;inspire&quot; or &quot;reach&quot; a particular student. Some students just plain SUCK, but as a &quot;learner-centered, reflective practitioner&quot; you&#039;re not allowed to say that.

You can see you pressed one of my hot buttons! 

Anyway, thanks for your comment!</description>
		<content:encoded><![CDATA[<p><strong>Claire</strong>: Glad you like the new site! There were some display bugs in IE, but I think I&#8217;ve got most of them fixed by now (thanks to the help of our ever-alert readers!).</p>
<p>I agree with you, having to try to teach someone who has no desire to learn is like hell on earth. Even worse, nowadays teachers are so brainwashed into the &#8220;reflective practitioner, learner-centered&#8221; ideology that it can be really hard not to blame yourself and feel like a total failure for not being able to &#8220;inspire&#8221; or &#8220;reach&#8221; a particular student. Some students just plain SUCK, but as a &#8220;learner-centered, reflective practitioner&#8221; you&#8217;re not allowed to say that.</p>
<p>You can see you pressed one of my hot buttons! </p>
<p>Anyway, thanks for your comment!</p>
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	<item>
		<title>By: Claire</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-5401</link>
		<dc:creator>Claire</dc:creator>
		<pubDate>Wed, 21 Mar 2007 11:18:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-5401</guid>
		<description>Great new page design, I simply love it! :0) 

After listening to this podcast I am so glad that I haven´t had such horrible experiences so far. I once had a part-time job (lasted for about 5 months), I helped my mother´s friend whose daughter was hopeless at learning English, so I was asked to help out, she was like seven years old and didn´t listen to anyone, didn´t follow advice, nothing, so I quit...couldn´t stand it :( (don´t get me wrong, I like kids, just now particularly this one)</description>
		<content:encoded><![CDATA[<p>Great new page design, I simply love it! :0) </p>
<p>After listening to this podcast I am so glad that I haven´t had such horrible experiences so far. I once had a part-time job (lasted for about 5 months), I helped my mother´s friend whose daughter was hopeless at learning English, so I was asked to help out, she was like seven years old and didn´t listen to anyone, didn´t follow advice, nothing, so I quit&#8230;couldn´t stand it <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' />  (don´t get me wrong, I like kids, just now particularly this one)</p>
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	</item>
	<item>
		<title>By: Lori</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-5291</link>
		<dc:creator>Lori</dc:creator>
		<pubDate>Tue, 20 Mar 2007 16:12:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-5291</guid>
		<description>Hi Tullio,
I&#039;m glad to hear you&#039;re finding B @ E useful; thanks for letting us know.

Recently I changed the way our podcast feed is generated, and now I *think* it should be possible to get the transcript into the mp3 so that you can read on your iPod. I really just need to figure out which of the id3 tags I should past it into. Hopefully I&#039;ll have it figured out by the next episode -- you are not the only one who has asked me for this feature, and it&#039;s been frustrating to not be able to provide it. Wish me luck!</description>
		<content:encoded><![CDATA[<p>Hi Tullio,<br />
I&#8217;m glad to hear you&#8217;re finding B @ E useful; thanks for letting us know.</p>
<p>Recently I changed the way our podcast feed is generated, and now I *think* it should be possible to get the transcript into the mp3 so that you can read on your iPod. I really just need to figure out which of the id3 tags I should past it into. Hopefully I&#8217;ll have it figured out by the next episode &#8212; you are not the only one who has asked me for this feature, and it&#8217;s been frustrating to not be able to provide it. Wish me luck!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Tullio</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-5289</link>
		<dc:creator>Tullio</dc:creator>
		<pubDate>Tue, 20 Mar 2007 15:12:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-5289</guid>
		<description>Hi Lori! I think B@E is simply wonderful, especially for someone like me who hasn&#039;t too much time to spend learning a new language.... I&#039;d really like to  be able to read the transcript from my iPod screen while listening to the conversation, is that possible?

Greetings
Tullio</description>
		<content:encoded><![CDATA[<p>Hi Lori! I think B@E is simply wonderful, especially for someone like me who hasn&#8217;t too much time to spend learning a new language&#8230;. I&#8217;d really like to  be able to read the transcript from my iPod screen while listening to the conversation, is that possible?</p>
<p>Greetings<br />
Tullio</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Lori</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4277</link>
		<dc:creator>Lori</dc:creator>
		<pubDate>Mon, 12 Mar 2007 23:52:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4277</guid>
		<description>Tazzie, glad the comments are working. I&#039;ve tested the new site on various browsers here at B@E central, but you never know what kind of issues users will run into on their own systems. Grateful for any bug reports so I can squash the little buggers! BTW, my beautiful fez is just for you :)

Kristof, thanks! Glad you like the new site. I&#039;ll be launching some companions sites soon, and they&#039;ll all have a uniform &quot;flavor.&quot; It makes everything easier to manage. Sorry to say I did have to resort to a table for the footer to keep everything in place across browsers. I&#039;m sure there is a workaround somewhere, but WTF! Fixing it in two minutes was more appealing to me than spending hours diddling around with browser hacks. 

Tomas, thanks for your comment! It&#039;s no problem to post a Word (or Open Office) doc, because that&#039;s where I write the drafts. The real problem is converting everything to html/css (that fits the website template) AFTER I&#039;ve already done it once in Word. The pdf gets generated directly from Word or Open Office, so that&#039;s a dawdle as well. And btw, I&#039;m not sure what pic you mean, as there was no pic in this episode. I sure hope you&#039;re not referring to my beautiful FEZ! ;)</description>
		<content:encoded><![CDATA[<p>Tazzie, glad the comments are working. I&#8217;ve tested the new site on various browsers here at B@E central, but you never know what kind of issues users will run into on their own systems. Grateful for any bug reports so I can squash the little buggers! BTW, my beautiful fez is just for you <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Kristof, thanks! Glad you like the new site. I&#8217;ll be launching some companions sites soon, and they&#8217;ll all have a uniform &#8220;flavor.&#8221; It makes everything easier to manage. Sorry to say I did have to resort to a table for the footer to keep everything in place across browsers. I&#8217;m sure there is a workaround somewhere, but WTF! Fixing it in two minutes was more appealing to me than spending hours diddling around with browser hacks. </p>
<p>Tomas, thanks for your comment! It&#8217;s no problem to post a Word (or Open Office) doc, because that&#8217;s where I write the drafts. The real problem is converting everything to html/css (that fits the website template) AFTER I&#8217;ve already done it once in Word. The pdf gets generated directly from Word or Open Office, so that&#8217;s a dawdle as well. And btw, I&#8217;m not sure what pic you mean, as there was no pic in this episode. I sure hope you&#8217;re not referring to my beautiful FEZ! <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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	<item>
		<title>By: Thomas</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4267</link>
		<dc:creator>Thomas</dc:creator>
		<pubDate>Mon, 12 Mar 2007 17:32:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4267</guid>
		<description>Hi Lori,

Transcripts in Microsoft Word documents would be fine. It&#039;s what most people use anyway, I guess. Besides, They&#039;re better than PDF documents in that they&#039;re more easily edited for appearances ....at least for me.

BTW, that convo pic would&#039;ve been better in its original without getting edited  :)</description>
		<content:encoded><![CDATA[<p>Hi Lori,</p>
<p>Transcripts in Microsoft Word documents would be fine. It&#8217;s what most people use anyway, I guess. Besides, They&#8217;re better than PDF documents in that they&#8217;re more easily edited for appearances &#8230;.at least for me.</p>
<p>BTW, that convo pic would&#8217;ve been better in its original without getting edited  <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
]]></content:encoded>
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	<item>
		<title>By: Taz</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4260</link>
		<dc:creator>Taz</dc:creator>
		<pubDate>Mon, 12 Mar 2007 13:43:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4260</guid>
		<description>@ Kristof: I know, but it just bugs me for some strange reason..I&#039;m lazy I guess ;-)</description>
		<content:encoded><![CDATA[<p>@ Kristof: I know, but it just bugs me for some strange reason..I&#8217;m lazy I guess <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
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	<item>
		<title>By: Kristof</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4248</link>
		<dc:creator>Kristof</dc:creator>
		<pubDate>Mon, 12 Mar 2007 08:09:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4248</guid>
		<description>Hej Lori,

Great job on the revamping of B@E! I absolutely love it (and that means a lot coming from my mouth).

@Taz: it&#039;s not supposed to open in a new browser window ;) That&#039;s called &quot;hijacking the browser&quot; so Lori&#039;s right on the spot there ;)

Web geek signing off ...

*bzz* forgot: great convo once again, Lori!</description>
		<content:encoded><![CDATA[<p>Hej Lori,</p>
<p>Great job on the revamping of B@E! I absolutely love it (and that means a lot coming from my mouth).</p>
<p>@Taz: it&#8217;s not supposed to open in a new browser window <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' />  That&#8217;s called &#8220;hijacking the browser&#8221; so Lori&#8217;s right on the spot there <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>Web geek signing off &#8230;</p>
<p>*bzz* forgot: great convo once again, Lori!</p>
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		<title>By: Taz</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4197</link>
		<dc:creator>Taz</dc:creator>
		<pubDate>Sun, 11 Mar 2007 16:21:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4197</guid>
		<description>Hi Lori! About the comment section: At first it wouldn&#039;t function properly for me, but now I tried again and everything seems fine...So order has been restored in the universe ;-)

Greetz Taz</description>
		<content:encoded><![CDATA[<p>Hi Lori! About the comment section: At first it wouldn&#8217;t function properly for me, but now I tried again and everything seems fine&#8230;So order has been restored in the universe <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>Greetz Taz</p>
]]></content:encoded>
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	<item>
		<title>By: Lori</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4186</link>
		<dc:creator>Lori</dc:creator>
		<pubDate>Sun, 11 Mar 2007 12:56:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4186</guid>
		<description>Hi Taz,
Thanks for your feedback! What kind of trouble did you have with the comments section -- was it that you couldn&#039;t find the comments link, or that the comments function just didn&#039;t work properly in your browser? Or something else entirely?

As for getting Word docs to open directly in your browser, I think there are plugins you can install that will let you do that. The same goes for PDFs. But it all depends on which browser you have and how you configure it.</description>
		<content:encoded><![CDATA[<p>Hi Taz,<br />
Thanks for your feedback! What kind of trouble did you have with the comments section &#8212; was it that you couldn&#8217;t find the comments link, or that the comments function just didn&#8217;t work properly in your browser? Or something else entirely?</p>
<p>As for getting Word docs to open directly in your browser, I think there are plugins you can install that will let you do that. The same goes for PDFs. But it all depends on which browser you have and how you configure it.</p>
]]></content:encoded>
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		<title>By: Taz</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4178</link>
		<dc:creator>Taz</dc:creator>
		<pubDate>Sun, 11 Mar 2007 11:27:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4178</guid>
		<description>Hi Lori,

I have had some trouble getting to the comment section, but that might be my own fault...I like to read along while listening to the Podcast so I am fine with the changes. I just bugs me that the word file doesn&#039;t automaticaly opens in a new screen. But that&#039;s just me ;-)

Greetz Taz</description>
		<content:encoded><![CDATA[<p>Hi Lori,</p>
<p>I have had some trouble getting to the comment section, but that might be my own fault&#8230;I like to read along while listening to the Podcast so I am fine with the changes. I just bugs me that the word file doesn&#8217;t automaticaly opens in a new screen. But that&#8217;s just me <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>Greetz Taz</p>
]]></content:encoded>
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		<title>By: Lori</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4131</link>
		<dc:creator>Lori</dc:creator>
		<pubDate>Sat, 10 Mar 2007 23:41:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4131</guid>
		<description>Thanks for letting me know, Maximo. There was a typo in the URL, but it should work for you now :)</description>
		<content:encoded><![CDATA[<p>Thanks for letting me know, Maximo. There was a typo in the URL, but it should work for you now <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
]]></content:encoded>
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	<item>
		<title>By: maximo</title>
		<link>http://www.betteratenglish.com/customer-always-right/comment-page-1/#comment-4129</link>
		<dc:creator>maximo</dc:creator>
		<pubDate>Sat, 10 Mar 2007 23:27:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.betteratenglish.com/customer-always-right/#comment-4129</guid>
		<description>I can&#039;t download the word file :(</description>
		<content:encoded><![CDATA[<p>I can&#8217;t download the word file <img src='http://www.betteratenglish.com/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' /> </p>
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