Real English Conversations: The customer is always right, right?

Hi, Lori here welcoming you to another episode of Real English Conversations at Today my British pal Michael and I compare working in an office with working at home, and talk about how difficult it can be to put up with rude treatment from nasty customers when you work in a job providing service. As usual, we end up touching upon some of the differences between British and American English vocabulary.

If you have a job where you have to look busy all the time, or where you have to tolerate rude customers, I encourage you to post your stories in the comments section on the website! It would be fun to hear what you have to say.

Before moving on to the conversation, I’d like to thank everyone who has donated since the last episode. Michael and I really appreciate your generosity, thanks so much! I also wanted to let you know that because of illness the past few weeks, I’ve not been able to keep up up with my email as well as I’d like to. Fortunately, I’m feeling a bit better now, so if you’d emailed and not received an answer, you will be getting one soon.

Right then, on with the conversation!

Final words

I hope you’ve enjoyed this episode of Real English Conversations. Before I sign off, here are this week’s announcements.

First, because I really want to post more frequent episodes for you, I’ve been looking for ways to streamline my work process. So from now on, I am not going to put the transcript on the web page itself. I’ll just provide PDF and Microsoft Word documents for you to download from the website. Not having to format the html for each episode will save me between one and two hours per podcast. I’m curious to know how you react to this, so if you have strong feelings one way or another, please let me know. I’ve put a new poll up in the sidebar of the website to make it easy for you to have your say.

Second, thanks to everyone who has voted in other poll on the website. It appears that close to 80% of you are learners of English, 9% are teachers, and another 9% are both. About 2% of you are neither teachers nor learners of English.

That’s it for this time! As always, the transcription and vocabulary notes for this podcast are available at our website, And remember, if you enjoy our show, please consider leaving a donation. We really appreciate your support. Bye for now!